Terms & Conditions: For fixing an appointment with Dr. Sanjay Chugh or with a counsellor from Dr. Sanjay Chugh’s Neuropsychiatry Clinic, you must agree to these terms and conditions before you proceed to seek an appointment and make a payment.
All payments are to be made in advance. Once you seek an appointment, an executive will get in touch with you and send you an online payment link.
The Appointment will only be confirmed after the complete payment has been received.
Cancellations: Appointments may be cancelled by either the Client or by Dr. Chugh’s Clinic through this platform at least Twenty-Four Hours in advance. Full refund of the entire amount that has been received by us will be credited to your account in case you cancel your appointment with more than Twenty-Four Hours to go for the scheduled appointment. This will not include the Service Charges, Credit card charges or Taxes, if any.
No cancellations by the Client shall be allowed within Twenty-Four Hours of the scheduled appointment. If such cancellation occurs, you will be charged in full without exception.
If the Client gets late for an appointment, the session will only be for the remainder of the scheduled time.
The refund will be made by Cheque or credited back to the Card that was used to make the payment.
If an appointment is cancelled by Dr. Chugh’s clinic with less than 24 hours to go, you will get the full refund back, including the Service Charges or Taxes. You may then seek a fresh appointment, which will not be charged.